Important Information for Websites & More Clients

Websites & More joins Dancing Badger Limited

We're excited to announce that, as of 1pm yesterday, Websites & More has been acquired by Dancing Badger, an Exeter-based web design and digital marketing agency.
 

What does this mean for you?

On a day-to-day basis, it's business as usual. One reason I decided to accept their offer is because the owners, Mark and Dave, have a similar down to earth and friendly approach as I hope you found with us! They are also easily accessible with offices in Southernhay, Exeter.
 

The benefits of this acquisition for you

With a team of six staff, Websites & More is now part of a larger agency who have the resources to both provide the services that we always have, as well as new ones like social media management and Google advertising.

Pictured L-R: Dave and Mark of Dancing Badger, Geoff and Emily of Websites & More

What's prompted this move?

Despite living in uncertain times, I'm pleased to say that this difficult decision was brought about for positive reasons. As some of you may know, we have been running a ‘side project' ecommerce business from our unused 1st floor office space. This has grown steadily and now takes up a significant amount of our time each day. Because of this, I became concerned that our website clients might not get the level of service we aim to provide, and therefore would be better served by a new agency with greater resources.
 

Going forward…

As mentioned, it's business as usual and no action is required on your behalf. Mark from Dancing Badger, is aiming to call each of you over the following week, to introduce himself and to answer any questions that you may have. I have also agreed to stay as a consultant for the next 3 months to assist with the transition.
 

Thank you!

Finally, a big thank you for being a client of Websites & More. I've known many of you for years now and I think it's fair to say we've developed a close working relationship. As much as I will enjoy the freedom to focus on our shops, I will miss chatting and seeing you all and I wish you all the best for the future.
 

Geoff, Emily and the team at Websites & More

THE LEGAL BIT

As with any transition, there are some changes we need to make you aware of.

With immediate effect, Websites & More will become a trading style of Dancing Badger Limited and thereby all services from this point forward will be covered by the terms and conditions set out at https://www.websitesandmore.co.uk/legal/. These terms of business supersedes all prior agreements, understandings, negotiations and discussions, whether oral or written.

Part of the agreement, as you might expect, is for us to transfer the web hosting and other client data, including personally identifiable data such as your contact details to Dancing Badger Limited. This transfer of data, which will be done securely and using industry best practice, is solely for the purpose of them being able to continue providing the services that we have been until now. Your data will be handled in line with their policy which you can find here. Should you wish for Dancing Badger Limited not to retain your data, you may request a removal of said data, as well as termination of all services, by emailing Mark Russell at [email protected].

In any case, we recommend that you review your own terms and conditions and privacy notices to ensure that the data rights of your own customers and clients are still adequately observed following this transition.

Frequently Asked Questions
 

When will the acquisition take place?

The change is effective immediately, Websites & More is now a trading style of Dancing Badger Limited.


Who are Dancing Badger?

Dancing Badger are a full service digital agency specialising in data driven marketing and responsive website design. The directors (Mark and Dave) and their team of 6 developers and digital marketers have a similar approach to business and client relations as we have and pride themselves on their ability to understand their clients business and customers.

Their core services are broken down as follows and you can read more about them by clicking on the links:

They will be offering their full range of services to Websites & More clients.


Are Dancing Badger local?

Yes, they are based up in Southernhay in Exeter and are available by appointment.


What will happen to my website and my email accounts?

In short, nothing. The services we currently run for you will just be transferred over to them, so they will be your point of reference for ongoing management.


I have outstanding work that is due to be completed, will this be fulfilled?

Yes, all existing orders will be fulfilled as agreed with Dancing Badger.


I have a website update that I have enquired about or would like done, who will do this for me?

All job enquiries have been passed on to Dancing Badger, they will contact you about your request and schedule the work to be completed as soon as possible.

If you have a new update that you would like done to your website or an email account set-up, please call them on the usual Websites & More phone number and they will deal with your enquiry.


Do I need to generate a new Direct Debit mandate for ongoing services?

No, you do not. You will continue to receive invoices with the Websites & More logo and payments will continue to be collected via GoCardless as usual.


Will my terms and conditions with Websites & More change?

Yes, these will be updated to reflect Dancing Badger Limited owning the trading style Websites & More, as well as becoming a Data Processor for your client data (where applicable), in terms of the Data Protection Act.


Will the branding change from Websites & More to Dancing Badger?

There are no immediate plans to change from Websites & More to Dancing Badger, however, if that position changes, we will notify you.


Who do I call for technical support?

For support, please email [email protected] or call 01395 830 555.


Who will be my point of contact?

In the first instance, please call Mark Russell directly on 01395 830 555.