Frequently Asked Questions
When will the acquisition take place?
The change is effective immediately, Websites & More is now a trading style of Dancing Badger Limited.
Who are Dancing Badger?
Dancing Badger are a full service digital agency specialising in data driven marketing and responsive website design. The directors (Mark and Dave) and their team of 6 developers and digital marketers have a similar approach to business and client relations as we have and pride themselves on their ability to understand their clients business and customers.
Their core services are broken down as follows and you can read more about them by clicking on the links:
They will be offering their full range of services to Websites & More clients.
Are Dancing Badger local?
Yes, they are based up in Southernhay in Exeter and are available by appointment.
What will happen to my website and my email accounts?
In short, nothing. The services we currently run for you will just be transferred over to them, so they will be your point of reference for ongoing management.
I have outstanding work that is due to be completed, will this be fulfilled?
Yes, all existing orders will be fulfilled as agreed with Dancing Badger.
I have a website update that I have enquired about or would like done, who will do this for me?
All job enquiries have been passed on to Dancing Badger, they will contact you about your request and schedule the work to be completed as soon as possible.
If you have a new update that you would like done to your website or an email account set-up, please call them on the usual Websites & More phone number and they will deal with your enquiry.
Do I need to generate a new Direct Debit mandate for ongoing services?
No, you do not. You will continue to receive invoices with the Websites & More logo and payments will continue to be collected via GoCardless as usual.
Will my terms and conditions with Websites & More change?
Yes, these will be updated to reflect Dancing Badger Limited owning the trading style Websites & More, as well as becoming a Data Processor for your client data (where applicable), in terms of the Data Protection Act.
Will the branding change from Websites & More to Dancing Badger?
There are no immediate plans to change from Websites & More to Dancing Badger, however, if that position changes, we will notify you.
Who do I call for technical support?
For support, please email [email protected] or call 01395 830 555.
Who will be my point of contact?
In the first instance, please call Mark Russell directly on 01395 830 555.